InsightGlobal

Organizational Surveys

ORGANIZATIONAL SURVEYS

When used correctly, organizational surveys are an excellent tool to gain an efficient and meaningful snapshot of the present state of your company. Surveys allow you to tap the wealth of individual knowledge and experience of employees at all levels of your organization. They provide valuable information about employee concerns and organizational strengths and weaknesses. They also facilitate planning and decision making. In addition, because surveys have an "open-ended" component, participants are able to expand upon survey items and to address potential problems not included on the survey. Surveys are customized to your organization targeting specific areas of concern. Reports graphically depict results and statistically significant changes from year to year. In addition, in combination with essay responses, themes are developed in order to tap into the internal functioning of the company.

Why Do a Survey?

A successful organization carefully nurtures and builds stable and rewarding relationships with its employees. It is extremely difficult for a company to manage its affairs and grow itself without knowing what its most important assets (employees) believe are its greatest strengths, weaknesses and profit opportunities. Organizations need to set the tone to support problem solving and risk.

An employee satisfaction survey provides individuals with the opportunity to upwardly consult and be involved in the process of change and company involvement by offering specific suggestions on how problems can be addressed, as well as on how improvements can be made. In addition, an outside survey can provide employees with the opportunity to voice their opinions in a completely anonymous and confidential manner without fear of retaliation. They can shed light on problems long before employees end up leaving or before morale is destroyed, which can negatively impact production.

In the case of organizational change, often the only thing gained is a depressed, anxious and angry workforce. A company needs a means of re-establishing healthy and productive relationships between employees and the organization. InsightGlobal can provide an efficient, unbiased, user friendly report within a very short time frame. Employee responses can be obtained through paper and pencil methods or with internet access. In addition, the survey can be customized to fit your individual needs, questions and problem areas. Our focus is always customer oriented, and we will strive to understand your needs and expectations while providing you with our expertise on how to deliver a meaningful survey program.

How Do Surveys Work?

A representative from InsightGlobal will meet with you to determine your exact needs and expectations. A plan of action will be developed. For example, what issues should be measured. What process will be utilized to obtain the targeted responses? What is the target group? Is observation or a focus group needed? How long will the project take and at what cost? The data will be obtained from the participants and analyzed both quantitatively and qualitatively to determine relevent issues. InsightGlobal will interpret the results, create a customized report, and present the their analysis and recommendations. To measure progress, a follow-up survey is recommended after approximately 12 to 18 months.

For an example of how employee surveys can help your organization, please read the following article regarding one of our survey consulting projects with the Los Angeles Times:  Los Angeles Times Focuses on People, Reaps Innovation.